Returns & Exchanges

At MCM House, we strive for complete satisfaction with your curated interior selections. If your piece isn't the perfect fit, we offer a 14-day return window for eligible furniture and homewares in original condition.

1

Initiate Your Request

Contact our Concierge team within 14 days of delivery to request a Return Authorization (RA) number and document the reason for your return.

2

Prepare for Collection

Ensure the item is in its original packaging and unassembled; for larger furniture pieces, our specialized logistics team will coordinate a suitable pickup time.

3

Quality Inspection

Once the item returns to our warehouse, our quality control team will inspect the piece to ensure it meets our resale standards and is free from damage.

4

Refund Processing

Upon approval, a refund will be issued to your original payment method, minus any applicable restocking fees and original shipping costs.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing